FAQ (frequent asked question)
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- What are my payment options
We currently accept secure Visa/Mastercard /Debit cards with Visa/Mastercard through ipay88.
- How much is the delivery fee
- Domestic delivery is MYR10.
- Oversea delivery is MYR50
- When will I receive my ordered goods
Average delivery time is 7-10 business days.
- I did not receive order confirmation from you
Please check your junk email box,many internet providers may mark our emails as spam.Please make sure you provide us with your correct email address.
- Do you provide tracking number
Yes, all orders are shipped with tracking numbers.Tracking number will be provided within 3 days after receiving your order. Oversea customer please click here to trace your delivery
- Is your website secure
Yes, we use industry standard 128 bit SSL encryption to protect our customer's sensitive data.
- How do you combat against fraud
At Quanweili we implement the highest level in fraud deterrent system. We verify that the billing address you enter during the checkout process matches what is on file with your credit company.
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Track Oder here
